Buyer's Guide


Buying art online can be hard, so we've created a Buyer's Guide to help you through the process! Of course, if you don't find the answer you're looking for here, please do not hesitate to reach out via email. 

Collection Prints offers art in three different materials: Digital Downloads, Canvas, and Paper. Each material serves a unique purpose for our customers depending on their goals and preferences when it comes to displaying their art. 

 

Digital Downloads 

After purchasing a digital download, a zip folder containing the art files in various aspect ratios will be sent directly to you via email to download and enjoy! Our digital downloads can be printed or used on devices such as the Samsung Frame TV. Digital downloads are to be used for personal use and are not to be resold or distributed.

When you purchase a digital download you will receive a zip file with the images saved in 2:3, 4:5, and 3:4 ratios and when applicable, a 16:9 ratio and a Frame TV file. The aspect ratio refers to the height and width ratio of an image. Using the correct aspect ratio when printing digital art will allow you to print the piece without cropping or resizing.

Use the guide below to decide which file you should use for the print size of your choosing:

2:3 : 4x6, 5x7, 12x18, 20x30, 24x36

3:4 : 18x24, 30x40

4:5 :  8x10, 11x14, 16x20

16:9 : To be used when printing artwork long and narrow.

Frame TV: To be used with the Samsung Frame TV.

 

How do I add a print to my Frame TV?

You can watch the 'Frame TV' highlight story on the @Collectionprints Instagram account for step by step instructions on how to add your digital download to your Samsung Frame TV.

Where can I print my artwork?

Your digital download can be printed in a number of ways for varying price points! A few options are: Walgreens, Costco, FedEx, Kinkos, Staples, local printers, Frame it Easy, Nations Photo Lab, and Framebridge.

How large can I print using a digital download?

All of our art can be printed safely up to 40 inches wide. However, some of our art, featured in the "Oversized" category, can be printed up to 60 inches wide. For all larger sizes, we recommend a custom file that we will provide by request via email to hello@collectionprints.com

 

Paper Prints

Our paper prints are produced using wide-format inkjet printers. Known as giclee, this printing process is far superior to other forms of printing such as digital printing. The paper is designed to create maximum color accuracy and eliminate glare caused by natural light. 

We offer our paper prints in two options: non-framed and framed. Our non-framed paper prints will arrive without a frame and are to be used with an existing frame you already have or plan to purchase separately. Our framed prints will arrive framed and ready to be hung right out of the packaging. 

We offer hand-crafted wood frames in gold, black, white, natural, and espresso tones. 

All framed prints include:

  • Frame-grade, UV-blocking acrylic.
  • Acid-free, archival mats (on applicable orders).
  • Dust Cover attached to the back of the frame.
  • Hanging wire for easy installation (on applicable orders).

When choosing framed paper art, the "Choose Size (W/H)" represents both the image size and frame size when a mat is not selected. When a mat is added, the image size is reduced to accommodate the mat while the frame size stays the same. For example, a 40 x 30 size with a mat will have a frame size of 40 x 30 and an image size of 34 x 24. 

The chart below shows each frame size and the associated image size when a mat is selected as well as other relevant frame dimensions.

Frame Size (w/h) Image Size w/ mat (w/h) Frame Face Frame Depth
7" 5" N/A .75" 1.5"
10" 8" 7" 5" .75" 1.5"
14" 11" 10" 8" .75" 1.5"
20" 16" 14" 11" .75" 1.5"
24" 18" 19" 13" .75" 1.5"
30" 20" 24" 16" .75" 1.5"
36" 24" 30" 20" 1.125" 1.5"
40" 30" 34" 24" 1.125" 1.5"
51" 34" 42" 28" 1.125" 1.5"
60" 40" 51" 34" 1.125" 1.5"
Long Landscape
18" 10" 16" 8" .75" 1.5"
25" 12" 23" 10" .75" 1.5"
42" 17" 40" 15" 1.125" 1.5"

 

Canvas

Our canvas prints are produced using wide-format inkjet printers. Known as giclee, this printing process is far superior to other forms of printing such as digital printing. The canvas is designed to create maximum color accuracy and eliminate glare caused by natural light. 

We offer our canvas prints in 3 different formats: Stretched Canvas, Mounted Canvas, and Float Frame Canvas. Please see below for descriptions for each format:

Stretched Canvas - The canvas is professionally stretched over a 1 1/2”, high quality, kiln-dried poplar wood stretcher bar. With its mirrored edges, the stretched canvas is the perfect frameless look that comes ready to hang.  

Mounted Canvas – Similar to our framed paper prints, the mounted canvas is attached to a 1/8” medium density fiberboard (MDF) substrate and secured in our sleek, modern frames available in four unique finishes (white, black, natural, espresso). The mounted canvas features a glassless front for the perfect, glare-free, matte look.  

Float Frame Canvas – Our stretched canvas is inserted into a sleek float frame with a 1/8” reveal between the canvas edge and the frame. This premium product is sure to make a statement in any room.  The float frame features a glassless front for the perfect, glare-free, matte look. 

We offer hand-crafted wood mounted frames and float frames in gold, black, white, natural, and espresso tones. 

All canvas art includes:

  • Glassless front for the perfect, glare-free, matte look. 
  • Dust Cover attached to the back of the frame.
  • Hanging wire for easy installation (on applicable orders).

The two images below show differences between the canvas framing options:

 

Shipping

Collection Prints has a 5-7 business day lead time on all orders. Occasional delays associated with the out of stock products, COVID pandemic, order volume, or adverse weather conditions may cause slight delays. Because all prints are made to order, multiple packages may be required for shipping. Tracking numbers for all packages will be provided. 

Though rare, damage during shipping does occur. If you receive a damaged package, please contact hello@collectionprints.com within 15 days of order receipt. A picture of the damaged product and packaging will be requested.

For shipping to Canada, recipients are responsible for payment of duties and taxes.

 

Returns

All sales are final; returns, refunds, and exchanges are not provided. If you receive a damaged or incorrect product, please email hello@collectionprints.com within 15 days of order receipt. 

We work hard to ensure the images displayed on the website depict the art accurately. Due to variations in screen brightness and resolutions, printed art and frame finish coloring may differ slightly from what is shown on a computer or device.

 

Still didn't find what you were looking for? We'd love to help!

Please send us email with your questions to hello@collectionprints.com